Language
Switch unsubscribe, confirmation, and survey pages to French, Spanish, or German. Email body, footer, and the Unsubscribe link are your copy — they are not auto-translated.
Lumail has two language surfaces. They are independent.
- Recipient pages — unsubscribe, confirmation, subscribe, and survey answers. These follow Settings → Language.
- Email content — subject, body, footer sentence, and the visible Unsubscribe label. You write these. Changing the organization language does not rewrite them.
The dashboard (everything under /orgs) stays in English.
Change the language of unsubscribe and confirmation pages
- Open Settings in the sidebar (the organization page).
- Find the Language card.
- Pick English, Français, Español, or Deutsch.
- Save.
That language is used for every page a recipient opens from your emails:
- unsubscribe confirmation
- subscription confirmation
- tag subscribe / unsubscribe success
- survey answer pages, including default NPS captions
It does not change the Lumail app, and it does not translate campaign or snippet copy.
Translate the email footer and Unsubscribe link
New campaigns insert an English footer. Typical default copy:
You receive this email because you opt-in in our website.- a bold Unsubscribe link pointing at
{{unsubscribeUrl}}
Click the text in the editor and rewrite it. The URL must stay {{unsubscribeUrl}}. Only the visible label is yours.
| Language | Footer sentence | Link label |
|---|---|---|
| French | Vous recevez cet email car vous êtes inscrit à notre liste. | Se désabonner |
| Spanish | Recibes este email porque te suscribiste a nuestra lista. | Darme de baja |
| German | Du erhältst diese E-Mail, weil du dich für unsere Liste angemeldet hast. | Abmelden |
If the default sentence is wrong for your list (artists who did not opt in on a website, B2B outreach, a purchased list you already have consent for), replace it with whatever is true for that send.
Reuse a translated footer with a snippet
To apply the same footer on every campaign:
- Open Campaigns → Snippets in the sidebar.
- Create a snippet with the translated footer and unsubscribe link.
- Insert that snippet in campaigns instead of the default English footer.
Editing the snippet updates every campaign that uses it.
What language does not cover
| Surface | Who controls it |
|---|---|
| Dashboard (campaigns, settings, editor) | English only |
| Unsubscribe / confirm / survey pages | Settings → Language |
| Campaign subject, body, buttons | You, in the editor |
| Default footer + "Unsubscribe" label | You (English template until you edit it or a snippet) |
| Organization name and address in the footer | Settings ({{org-name}}, {{org-adresse}}) |
Related
- Variables —
{{unsubscribeUrl}},{{org-name}},{{org-adresse}} - Surveys — NPS captions fall back to the organization language
- Content Deliverability — unsubscribe link required